Child Safety Policy

Our Commitment to Child Safety

At Starmate, we are deeply committed to protecting the safety and well-being of children. We take child safety seriously and have implemented comprehensive policies and procedures to ensure a safe environment for all users, particularly minors.

Age Restrictions

Starmate is intended for users aged 18 and above. We do not knowingly permit children under 18 to create accounts or use our platform. Parents and guardians are responsible for monitoring their children's online activities.

• Users must be at least 18 years old to register
• Age verification may be required during account creation
• We reserve the right to suspend or terminate accounts of users under 18

Content Moderation

We maintain strict content moderation policies to prevent the distribution of harmful, inappropriate, or illegal content, especially content that could endanger children.

• All user-generated content is subject to review
• We prohibit explicit, violent, or exploitative content
• Content violations result in immediate removal and account suspension
• We cooperate with law enforcement on serious matters

Reporting Mechanisms

We encourage users to report any suspicious, inappropriate, or harmful behavior. Our reporting system is designed to be user-friendly and confidential.

• Users can report content or users directly through the app
• Reports are reviewed within 24 hours
• Confidentiality of reporters is maintained
• Email: [email protected] for serious concerns

Parental Controls

We recommend that parents and guardians use available parental control tools and monitor their children's online activities.

• Use device-level parental controls
• Monitor app installations and usage
• Educate children about online safety
• Maintain open communication about online interactions

Contact Us

If you have concerns about child safety on Starmate or wish to report a violation, please contact us:

Email: [email protected]
Phone: Available through our support center
Address: Starmate Support Team